Effective Date: 2023 07 01

At Mountain Nest at the Poconos, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or book a stay with us.

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1. Information We Collect

We may collect the following information:

• Personal Information
  Name, email address, phone number, billing address, and payment details.

• Booking Information
  Check-in/check-out dates, number of guests, and reservation history.

• Technical Information
  IP address, browser type, device type, and website activity via cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

• Process and confirm bookings

• Communicate with you about your stay

• Send special offers and updates

• Improve our website and guest experience

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3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted third parties like payment processors or booking platforms (e.g., OwnerRez)

• Legal authorities if required by law

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4. Data Security

We use secure technologies and procedures to protect your personal data. However, no online system is completely secure.

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5. Cookies

Our site may use cookies and third-party tools (like Google Analytics) to understand visitor behavior. You can control cookies through your browser settings.

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6. Your Choices

You can:

• Opt out of promotional emails at any time by clicking "Unsubscribe"

• Contact us to access, correct, or delete your personal information

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7. External Links

This website may link to third-party sites. We are not responsible for the privacy practices of those external websites.

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8. Contact Us

Have questions or concerns?

John Majoris
Mountain Nest at the Poconos
📧 John@SongBirdGlen.com