Terms & Conditions

Effective Date: 2023 07 01

By booking a stay at Mountain Nest at the Poconos, you agree to the following terms and conditions. Please read them carefully before confirming your reservation.

1. Booking & Payment

A valid credit card and signed rental agreement are required to confirm your booking.
Full payment is due at the time of reservation unless otherwise specified.
Rates are subject to change until your reservation is confirmed.
Guests must be at least 25 years old to book.

2. Check-In & Check-Out

Check-in time: 4 pm
Check-out time: 11 am
Early check-in or late check-out must be requested and approved in advance and may incur additional fees.

3. Cancellation Policy

Cancellations made 14 days or more before check-in will receive a full refund.
Cancellations made after this period may result in a partial or no refund.
No-shows will be charged the full amount of the reservation.

4. House & HOA Rules

To ensure a pleasant stay for all guests and neighbors:

No smoking inside the property
No parties or events
No Fireworks
Quiet hours from 10 pm to 8 am
Maximum overnight occupancy is 12 guests
Guests must follow posted instructions for hot tub, fire pit, or any other amenities
Must use car tags supplied by HOA
Must use life jackets in lake

Violation of house rules may result in immediate eviction without refund and additional fees for damages or extra cleaning.

5. Liability & Damages

Guests are responsible for any damages caused during their stay.
We reserve the right to charge the card on file for repair or replacement costs.
We are not liable for accidents, injuries, or loss of personal belongings that occur on the property.

6. Weather & Power Outages

No refunds will be issued due to weather conditions, power outages, or other events outside our control.
We recommend travel insurance for your protection.

7. Access & Security

You will be provided with a unique door code prior to arrival.
Please do not share your access code with anyone outside your party.
Cameras may be installed outside the property for your safety and security.

8. Privacy

All personal information you provide is kept private in accordance with our Privacy Policy.

9. Contact Information

If you have any questions about your stay or these terms, contact:

John Majoris
Mountain Nest at the Poconos
📧 John@SongBirdGlen.com